FREQUENTLY ASKED QUESTIONS

Our Stated Cancellation Policy:

We ask that you please reschedule or cancel your appointment at least 2 hours in advance of your appointment. You can cancel through the square booking text you received, call or email.

If you fail to cancel or reschedule and are a no-show, we will implement the following.

• First no-show:You will be charged 50% of the total services booked.

• Second or More no-shows:You will be charged 100% of the total services booked and will only be seen on a walk-in basis only.

We strive in providing on-time services to all of our guests. To meet that goal we need all guests to arrive on-time for their confirmed appointments.

If you arrive to your appointment 10-minutes late, you are considered "late" and will be marked as a "no-show" and will be subject to our No-Show policy. If you arrive late, you will have to reschedule for another time or day.

We understand you may be late for circumstances outside of your control and if time allows we may provide services, yet retain the right to cancel the appointment if necessary.

The easiest way to reschedule is through our booking tool, clicking on the link that was texted to you for appointment confirmation. You may also contact Elizabeth or Erin to reschedule at the salon.

The ER Wax Club is our exclusive offer for 2-for-1 pricing Bare Down There Brazilians for $50 a month. This is a great option for returning guests who desire more than one Brazilian per month.

Joining ER Wax Club is currently open for the month of JUNE, 2024 only. Sign up in person by speaking to any of the girls at the front desk.

To join, simply let Elizabeth, Erin or Sierra know at your next appointment in June, 2024. They will place your credit card on file and you're good to go!

This is a contract signed, 12-month commitment with an early termination fee of $100. If yearly waxing is not for you, check out our Summer Series where you can Buy 4 Bare-Down-There Brazilians and get 1 FREE and use them anytime in 2024!

ER WAX BAR LLC agrees to provide TWO (2) monthly Bare-Down-There Brazilian Waxes to the GUEST as long as the hair is appropriate length for a safe waxing. ER WAX BAR LLC Estheticians retain sole discretion for what is acceptable hair length for a safe wax.

The GUEST agrees to place a debit/credit card on file with ER WAX BAR LLC to be charged monthly. Charges will occur every month on the same date they sign this agreement or at the requested date of the guest.

A monthly fee of $50.00 will be charged on a recurring basis until the agreement is terminated by the GUEST or ER WAX BAR LLC. We guarantee the price for 1-year.

In the event your card fails payment for any two consecutive months you will be removed from ER Wax Club and will not be able to receive any services until you pay the early termination fee.

EARLY TERMINATION: This agreement is for a period of 12 months (1-year) from the date of the signature above. If you choose to terminate this contract early, you must pay the early termination fee of $100 before you can book any future services.

ER WAX BAR LLC retains the right to terminate this agreement at any time, for any reason without notice. ER WAX BAR LLC will inform the CLIENT of the termination within 72hrs of terminating the agreement through the Guest's email on file.

In the event the GUEST chooses to terminate this agreement they must contact ER WAX BAR LLC by phone, text or email at a minimum of 29-days prior to cancellation to avoid further automatic payment withdrawal. All future services will be at the standard full price and enrollment into ER Wax Club is not permitted until the following year.

In the event of death or catastrophic injury, ER WAX BAR LLC will not hold the GUEST or benefactors to these terms and the contract will be canceled upon request.

Once terminated the GUEST will be removed from the ER Wax Club and cannot enroll again until the following year.

When you wax, the entire hair shaft is removed, root and all, rather than cutting it off at the surface of the skin like you do when you shave. This leaves your skin super smooth with no stubble. Waxing also lasts much longer than shaving, and the hair grows back thinner and finer with repeated treatments.

Gently exfoliate your skin the night before. Advil, ibuprofen or aspririn can be taken approximately 30 minutes before services to minimize the pain.

The best bet is about 1/4 an inch. For most people, this means waiting two weeks after shaving before you wax.

The answer to this question is it depends. For many people, yes waxing is painful. The first time a person waxes, their hair follicles aren’t used to being pulled out so they hold tightly to the hair. As one continues to wax, the follicles begin to soften and pull much easier with each wax. Meaning with each consecutive wax, it will be less painful. This is another reason we encourage you to keep up with your waxing.

We use a specialty stripless hard wax for all services. I chose this wax after years of experience using both soft wax and hard wax along with weeks of personal research to find the perfect wax for ER Wax Bar.

Absolutely! As an Esthetician, I work with people from all backgrounds and of all shapes and sizes. I see half dressed bodies all day long, and the last thing I am doing while performing a service is judging you! Try scheduling a smaller service, like a brow wax first, and see if you feel comfortable.

Yes we do. The "Bare Bar" is only available with Erin.

Waxing is completely safe during pregnancy. You can wax up until the day you give birth, just make sure you consult your doctor before. Please note that because of your pregnancy and hormones, your skin tends to be more sensitive which could make the service a little bit uncomfortable.

The best way to book an appointment is online through our website. https://go.booker.com/location/ERWaxBar/service-menu

You may also call 919-747-9850.

We do not accept Walk-In Guests. Please book online to secure your appointment day and time.

You may also send us a message through our AI Messenger on our website or text 919-587-8465 or e-mail us: booking@erwaxbar.com

Our books are always changing as guests book and reschedule. During the day, times and days may open up and be booked in just minutes. If you selected the day you wanted and and no times were available, we are booked 100% full.

We recommend coming back to the site and checking again a few times a day. Something may open up for you.

We continue to be extremely busy during the 100-days of summer. (Memorial Day to Labor Day) and always book full the week before every major holiday. Book early to secure your desired day and time.